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Time's Running Out: Pre-order Exclusive Get Your Heart On! Packs

  • 06.12.11
    Time's Running Out: Pre-order Exclusive Get Your Heart On! Packs

    There are just 9 days until Get Your Heart On! is in stores. That means you're time is running out to order your exclusive Get Your Heart On! packages, so order now before they're gone forever. Pick up the Ultimate Fan or Premium pack and not only will you get immediate downloads of almost HALF the album, but you'll also get your hands on limited edition merch that isn't available anywhere else (like that surfboard poster!). Don't wait, click here to order yours now!

    On a side note: I've been seeing that some of you are getting order cancelled notices. Here's an explanation of what's happening and how you can fix it to get your order reopened again to ship: So far you were only charged for the Fan Club (if your order had that in it), nothing else was charged as nothing has shipped yet. As packages start leaving our warehouse this week, the store sends your credit card an authorization charge to make sure you have enough on your card/debit card to cover your remaining balance. If you don't, your bank does not give us the authorization and your order cancels. If you'd like us to try your card again OR you'd like to put a different card down on your exisiting order - reach out to customer service, give them your name and order number and we'll take care of it.

    Call Customer Service: (866) 296-6776 (between 8:00 AM and Midnight Monday through Friday and Saturday from 8:30am to 7:00pm Eastern Standard Time) or email them at ATL@b3custserv.com

Gardens admin's picture
on June 12, 2011 - 9:51am

There are just 9 days until Get Your Heart On! is in stores. That means you're time is running out to order your exclusive Get Your Heart On! packages, so order now before they're gone forever. Pick up the Ultimate Fan or Premium pack and not only will you get immediate downloads of almost HALF the album, but you'll also get your hands on limited edition merch that isn't available anywhere else (like that surfboard poster!). Don't wait, click here to order yours now!

On a side note: I've been seeing that some of you are getting order cancelled notices. Here's an explanation of what's happening and how you can fix it to get your order reopened again to ship: So far you were only charged for the Fan Club (if your order had that in it), nothing else was charged as nothing has shipped yet. As packages start leaving our warehouse this week, the store sends your credit card an authorization charge to make sure you have enough on your card/debit card to cover your remaining balance. If you don't, your bank does not give us the authorization and your order cancels. If you'd like us to try your card again OR you'd like to put a different card down on your exisiting order - reach out to customer service, give them your name and order number and we'll take care of it.

Call Customer Service: (866) 296-6776 (between 8:00 AM and Midnight Monday through Friday and Saturday from 8:30am to 7:00pm Eastern Standard Time) or email them at ATL@b3custserv.com